Forums » Support

technical support

    • 22 posts
    October 11, 2019 2:05 PM MDT

    reporting issues with the app.

    • 22 posts
    October 11, 2019 2:07 PM MDT


    So the regular desktop app has been immobilized for me. I am using an android tablet. Going to the app, as i would before, leads to what i assume is the new mobile app. Which, the features do not work properly, and many of the older features, from the desktop app, are missing.

    Selecting the "desktop" option for the browser leads to the old imagi app that is completely non-functional.

    So, Just wondering if anyone else is experiencing this?

    • 1 posts
    October 11, 2019 2:28 PM MDT will NOT allow me to sign in from my phone, it says the info I supplied are invalid. I was logged out on the app on the computer when doing this. OK, the desktop imagi app is down for me, too. Thanks

    This post was edited by Deleted Member at October 11, 2019 2:36 PM MDT
    • 22 posts
    October 11, 2019 2:46 PM MDT

    tried imagi app on smarphone.

    tried to set intents, freezes, refreshes.

    attempted to navigate using setting icon, doesn't work. tapping on the mainscreen, the workspace causes a full reset

    other times trying to add intent iniates a download of the session.

    only able to create a single glyph session, one background with the timer.


    • 22 posts
    October 11, 2019 2:51 PM MDT

    went back to the website on my browser, on my  tablet (this was how i successfully used imagi before), extemely limited functionality and use. but a very basic session is possible, though nothing as it was before.

    • 22 posts
    October 12, 2019 2:12 AM MDT

    ok, back up and running. thanks, imagi crew!